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My work

What I do: a few thoughts

Work and writing sample sections:

Web content example: January 2025
Web content example: 2024
Dynamics AX training: Finance Simplification
Dynamics AX training: Dynamics AX for Enterprise Services (DAX4ES) initiative and program
Product analysis and comparison
Example limitations
PVA / Copilot examples (coming soon)

Explore a featured selection of my writing work below.

Content Update project: January 2025

Context: The following examples highlight work to review and update articles and videos for the Microsoft content freshness initiative/project, to ensure content is accurate and up to date. These examples are from one work item with 10 articles among the 146 article reviews and revisions and 107 video reviews I did.

Note: These were from 1/15/2025, and articles are reviewed and modified as needed, so there might’ve been revisions (including title changes) after I’d worked on them.

Use Windows to make your Office experience accessible - Microsoft Support

To make Office 2016 more accessible for people with disabilities, take advantage of the accessibility tools that you find in the Windows Ease of Access settings.

Go to the Ease of Access Center by pressing the Windows logo key+U.

Press the Windows Start menu, select Settings (Windows 10) or Change PC settings (Windows 8), and then select Ease of Access.

The most commonly used accessibility options are part of your PC or device settings. To explore the options, do one of the following:

Use t...

Get ready - Build an accessible SharePoint site - Microsoft Support

Just getting started with accessibility and SharePoint? This article offers some tips to help you get ready to go. There are good things to do before you ever open SharePoint.

Usability is critical. Users with disabilities might have disabilities, but first, they are users. They are people who have jobs to do, and tasks they want to accomplish when they use a website or intranet.


If you can’t use the navigation on a SharePoint site to get what you want, then a person w...

Making documents accessible - Microsoft Support

When we create documents that are accessible to all, we ensure a more inclusive experience for everyone.

People who are blind or low vision will consume documents using a screen reader, like the one built into Windows called Narrator. This video goes over several common situations you can take to create more inclusive documents. You can fix many of them by using the Accessibility Checker in Office apps.

Make sure your images have Alt Text to provide context to screen readers as well as make im...

Make your content accessible - Microsoft Support

Tools like captioning and Immersive Reader can be found in several apps, including Office for the web apps.

You can start and stop subtitles by selecting the Toggle Subtitles    from Slide Show View or Presenter View.

To have subtitles always start up when a Slide Show presentation starts, from the ribbon you can navigate to Slide Show > Always Use Subtitles to turn this feature on for all presentations. (By default, it's off.) Then, in Slide Show and Presenter View, a live transcription of...

Create accessible PDFs - Microsoft Support

Add accessibility tags to PDF files to make sure that people who use screen readers and other assistive technologies can read and navigate a document with Tables of Contents, hyperlinks, bookmarks, alt text, and so on. Accessibility tags also make it possible to read the information on different devices, such as large type displays, personal digital assistants (PDAs), and mobile phones. In Microsoft 365 for Windows, Microsoft 365 for Mac, and Office for the web, you can add tags automatically wh...

Make your content accessible to everyone - Microsoft Support

Microsoft 365 is committed to inclusive design and developing accessible products and content. On this page, you'll find resources and tools to make your content accessible for all to support the disability community as allies.

Find out how to make sure that everyone can read, work with, and enjoy the documents, presentations, emails, and spreadsheets you and your team create and share.

Make your content accessible to everyone with the Accessibility Checker...

Get accessible templates for Office - Microsoft Support

Templates that help you make your content accessible to everyone are now available on create.microsoft.com. You can find them by searching for "accessible templates".

Alternatively, you can get to them straight from your Office application. Go to File > New and type "accessible templates" in the Search for online templates box.

Want to make your own templates? Several of these templates are not just for you to use, but also guide you through making your own accessible templates. Open the templ...

Make your content accessible in the Microsoft 365 apps - Microsoft Support

Explore the best practices and tips on how to easily make your Outlook emails, Word documents, Excel spreadsheets, PowerPoint presentations, and other content accessible to everyone.

Microsoft wants to provide the best possible experience for all our customers. If you have a disability or questions related to accessibility, please contact the Microsoft Disability Answer Desk for technical assistance. The Disability Answer Desk support team is trained in using many popular assistive technologies...

Create accessible Office documents - Microsoft Support

When creating content with Office, you can make it accessible to people with disabilities through some simple adjustments. You can use several built-in Office features to make sure that everybody can read and understand your documents. By increasing accessibility in your documents, you can cater to your whole audience, and not just a portion of it.

You can use Accessibility Checker to make sure that your content is truly accessible. The free tool is available in Word, Excel, Outlook, OneNote, a...

Web content example: 2024

Context: These are four examples (five, including the redirect I describe after the bullet items) of articles I've worked on.

  • They are all for Microsoft Dynamics, working from tasks that the Content PM (CPM) entered into Azure DevOps, the task assignment system.
  • I made the revisions (some major, some minor) to the content using Visual Studio Code and managed the revisions through a pull request (PR) in GitHub.
  • The SMEs reviewed the content using the PRs (one for each article) and I applied the SMEs' and CPM's feedback, then reached out to a copy editor for a final editing pass. Once that was done, the content could be published.

The fifth article: This is an example of a duplicate article I needed to archive and set up a redirect for: Desktop flow runs don't appear in the list of all desktop flow runs

Note: These were from mid-2024, and articles are reviewed and modified as needed, so there might’ve been revisions (including title changes) after I’d worked on them.

Explore the following individual examples of my writing work.

Desktop flow runs are not shown in the list - Power Automate

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This article helps you troubleshoot situations in which some desktop flows aren't displayed in the list of all desktop flow runs in Microsoft Power Automate.
Applies to:   Power Automate
Original KB number:   4598418
Consider the following scenario:
In this scenario, you can't find your desktop flow runs in the...

Failed connection between Power Automate components - Power Automate

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Applies to:   Power Automate
When you try to start Power Automate, you receive the following error message:
This issue might occur if two different versions of Power Automate for desktop are installed on the computer. In this scenario, one version is installed using the MSI installer and a different version is i...

Troubleshoot desktop flows runtime - Power Automate

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To open the Power Automate troubleshoot tab:
The diagnostic tool helps you identify connectivity issues between your computer and services required to run Power Automate. It can help debug both cloud runtime and machine registration issues you might experience. To run the tool, select Launch diagnostic tool in t...

Dynamics AX training

Finance Simplification: I created the following learning materials to support a Dynamic AX solution named Finance Simplification.

Dynamics AX for Enterprise Services (DAX4ES) initiative and program
For this project:
o I drafted the outline and applied collaborative review feedback.
o I created simulations and PowerPoint slides for a larger show-and-tell deck.

Example limitations

Note: I am unable to share confidential projects due to IT and company restrictions. I’m more than happy to discuss and describe them in detail in a screening or interview session. You can also contact my references for more details about my work.

Product analysis and comparison

The following examples show a detailed 104-page evaluation document comparing two advanced threat protection products: Microsoft Office 365 Advanced Threat Protection (ATP) and Proofpoint Targeted Attack Protection (TAP).

The document includes a detailed evaluation and side-by side comparisons of pricing, evaluation experience, dashboards and reporting, default settings, and quarantine experience.