Before jumping into the examples, here are a few thoughts I’d like to share:

• Limitations to what I can share: I can’t share anything that’s confidential, and prior company IT restrictions make it difficult if not impossible to save and share content that employees and vendors develop, even if its external (customer-facing) content. Thank you for understanding this.

• Examples spanning time, format, and purpose: I wanted to share examples that spanned my most recent work, but also examples:

• In different formats: Microsoft Word, Visio files, XML, and GitHub.
• For different purposes: Customer-facing support material using GitHub and an internal front-end application to GitHub, and internal material with detailed analysis.

Note: Also, all of these examples are mentioned in my resume, but not to this amount of detail, only summarized.

• Other examples I would’ve liked to have shared: I have other examples that I’d love to share, but they are either from quite a while ago or are confidential. I’m more than happy to discuss and describe them in detail inside in screening or interview sessions.

• Chatbot dialogs: A recent item is my work in designing and developing chatbot dialogs for Microsoft Dynamics products, which they used in their Dynamics support sites.
• Dynamics financial management internal application, course, and content: Another, less recent collection of content than the prior item is course material (slide decks and lab exercises) for a Microsoft internal financial automation process and application built using Dynamics AX. I wrote all of the exercises and the entire exercise document, some of the presentation deck, and presented parts of the deck and led and supported the learners with the exercises.

Context: These are five examples of articles I've worked on.

• They are all for Microsoft Dynamics, working from tasks that the Content PM (CPM) entered into Azure DevOps, the task assignment system.
• I made the revisions (some major, some minor) to the content using Visual Studio Code and managed the revisions through a pull request (PR) in GitHub.
• The SMEs reviewed the content using the PRs (one for each article) and I applied the SMEs' and CPM's feedback, then reached out to a copy editor for a final editing pass. Once that was done, the content could be published.

The fifth article: This is an example of a duplicate article I needed to archive and set up a redirect for: Desktop flow runs don't appear in the list of all desktop flow runs

Note: These were from mid-2024, and articles are reviewed and modified as needed, so there might’ve been revisions (including title changes) after I’d worked on them.

Explore the following individual examples of my writing work.

Context: Content freshness initiative/project, to ensure content is accurate and up to date. This was one work item with 10 articles among the 146 article reviews and revisions and 107 video reviews I did.

Note: These were from 1/15/2025, and articles are reviewed and modified as needed, so there might’ve been revisions (including title changes) after I’d worked on them.

Explore the following individual examples of my writing work.